Articles on: Billing

How do I check my plan usage?

Stoq lets customers track their monthly plan usage for Email and SMS notifications. Being aware of your plan usage in Stoq ensures you're utilizing your resources optimally.

How to check



To check your plan usage, there's 2 ways:
Head to the 'Homepage' and find the 'Usage plan' tab



What it says



Review you current plan: At the top of the Plan usage, you can see the plan you are subscribed to, for instance: 'Lite'.
Analyze communication channels: Stoq provides different communication methods like Email and SMS.
For each method:
a) Progress Bar: Gives a visual representation of your usage. For example, if you see 9/∞ under 'Email', it means you've sent out 9 emails and have unlimited emails available in your plan.
b) Alerts: Under each communication method, there are different alert types like 'Back in stock alert', 'Reminder alert 1', etc. The numbers next to each alert show how many of that specific type of alert you've sent.

Types of Alerts:
a) Back in Stock alerts: These are the automatic alerts sent by Stoq when a product is restocked.
b) Reminder alert 1, 2 & 3: These are the reminder alerts set by the merchant to send back in stock reminder alerts to customers. If these reminder notifications are set by you, they will be sent only if a product is in stock and the registered customer has not purchased the product.
c) Preorder: This shows the number of preorders collected against the limit for your plan.

Updated on: 19/08/2024

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