Enable 'Continue selling when out of stock' setting in Shopify
Offering products for pre-order can be a great strategy to manage inventory and gauge customer interest, especially for new products or those temporarily out of stock. Shopify makes this possible with the "Continue Selling When Out of Stock" feature, which allows you to keep selling products even when your inventory hits zero. This article will guide you through the steps to enable this setting in your Shopify admin.Few readersTest your preorder offer
Testing a preorder offer on your Shopify store ensures everything works smoothly before making it available to your customers. Follow these steps to identify the product, set up the preorder offer, complete a checkout, and verify the order in Stoq’s reports. Complete a Test Checkout Find your preorder product (https://storage.crispFew readersAutomatically place all fulfillments on hold if order contains preorder product
Handling orders that contain both preorder and in-stock products can be complex. Typically, Shopify assigns an "on hold" status to preorder items, but not to in-stock products, which can result in mixed fulfillment statuses within the same order. This setup complicates efforts to ship all items together. Fortunately, with the Shopify Flow app, you can now easily set the entire order on hold, ensuring everything ships at the same time. Please make sure to install the "Shopify flow" app from theFew readersGet started with Preorders
Offering preorders can be a game-changer for your online business. It allows you to generate sales even before your products are physically in stock. This article guides you through the 4 steps of the onboarding flow to help you set up preorders, ensuring you can start capitalizing on customer demand right away. Enable the App Embed (https://storage.crisp.chat/users/helpdesk/weFew readersShow payment widget and discounts for preorder products
Stoq now allows customers to see the payment types and discounts available directly on the product page. This visibility helps inform customers about their purchasing options and potential savings, enhancing transparency and encouraging preorder commitments. How to enable Navigate to your dashboard and click on 'Preorders' from the left menu bar. Select 'Edit Offer' for the product you want to update. Click on the 'Payment' tab within your offer settings. Toggle on "Show PayFew readersSend confirmation email for preorders
Stoq now enables merchants to automatically send preorder confirmation emails after a customer purchases a preorder product. These emails confirm the transaction details and provide essential information such as payment and shipping data, enhancing customer communication and satisfaction. How to enable it Go to 'Preorders' from the left menu in your Stoq dashboard. Select 'Email' and toggle 'Send preorder confirmation email' to 'On'. (https://storage.crisp.chat/users/helpdesk/weFew readersA Portal for customers to cancel their Preorders
At Restock Rocket, we are committed to providing your customers with a seamless shopping experience. That's why we've introduced a new feature that allows customers to cancel their entire order directly through the preorder confirmation or shipping update email, anytime before the order is fulfilled. Enable the Settings: Navigate to Stoq: Log in to your Shopify navigate to Stoq dashboard and select 'Preorders'. Email Settings: Go to the 'Email' section and click 'Customize email'.Few readersDelete a Preorder offer
If you find yourself with too many Preorders offers, or if you've created an offer by mistake, it's important to know how to remove it. This guide will walk you through the steps to delete an offer Navigate to the Offer Section: Log into your store’s dashboard and go to Stoq. Click on 'Preorders' and then select 'Offers' to view the list of all current offers. 'Edit' the offer that you want to delete (https://storage.crisp.chat/users/helpdesk/website/f69b1402a211d800/image1jqrg8Few readersSend shipping delay email for preorders
If a preorder product is delayed, it's important to keep your customers informed. You can easily send a shipping update email to the customers who have purchased the delayed product. Here's how you can do it. Go to the "Reports" section from the left menu bar of the 'Stoq' app. Select the "Preorders" tab. Select the list of orders to find the one that needs a shipping update. Click on the "Send shipping update" button. This will open a popup where you can customize your email. (Few readers