Set up DKIM authentication for email alerts
To improve email deliverability and brand recognition, Restock Rocket can help you with DKIM authentication for your domain. This article covers the steps you need to take to complete the authentication. What is DKIM? DKIM, or DomainKeys Identified Mail, is an email authentication method that uses a digital signature to let the receiver of an email know that the message was sent and authorized by the owner of a domain. Implementation After verifying your email address (https://restoPopularChange 'From Address' for Emails
Restock Rocket sends automatic back in stock email alerts from alerts@restockrocket.io to your customers by default. You can change this address - the 'from address' - to an email address of your choice. To change the 'from address' to your own, follow these steps: On the Restock Rocket app, head to Notifications in the left menu bar. Click "Customize email" Under "EPopularCustomize email template
Restock Rocket provides a user-friendly way to personalize the emails that notify customers about restocked items they're interested in. This customization can help you maintain consistent branding and make communications feel more personal. How to customize email template To edit the email notifications, follow these instructions: Go to 'Notifications' from the left menu bSome readersTurn off SMS alerts
Restock Rocket allows customers to register with their phone numbers for back in stock SMS alerts. When you restock an item, SMS alerts are automatically sent out to notify those eager customers. However, there might be times when you want to temporarily or permanently turn off these SMS alerts. What happens when SMS alerts are turned off No Sign-Ups: Customers won't have the option to sign up for SMS alerts on out-of-stock products. No SMS Notifications: Even if customers have previoSome readersSet minimum threshold for sending alerts
Customers eagerly await back in stock alerts, especially for popular products. However, if you only restock a small quantity (or process a return for an out-of-stock item) and send back in stock alerts for it, the product might sell out quickly. This could leave many customers disappointed when they find the product unavailable by the time they check the alert. To enhance customer experience, consider setting a minimum stock threshold. This ensures that back in stock notifications are only sentFew readersSend alerts when a specific location is restocked
If you have multiple locations on Shopify, you may want to send back in stock alerts only when a specific set of locations are restocked. Restock Rocket has a feature to help you with this. Specific Locations feature for Restock Rocket How it works When you enable the 'Specific locations' feature in Restock Rocket, you can select a set of locations for the app to track. If theFew readersSend back in stock alerts in batches with Delivery Policy
Keeping customers informed about product availability is key to maintaining a positive shopping experience. By default, Restock Rocket sends back in stock alerts to all signups when you restock the product - to give you the highest chances for conversion to revenue. There may be cases, however, where you want the back in stock alerts to go to a group of customers at a time, rather than all at once. If your product is in high demand or if you have limited stocks, you may want to notify a batch ofFew readersEnable / Disable automatic back in stock alerts
Restock Rocket offers the option to disable the automatic alerts for restocked products. This feature is beneficial if you prefer to manage and send restock notifications manually after updating your inventory. Enable or disable automatic alerts To turn off automatic notifications for when products are back in stock, here are the steps: In the Restock Rocket app, navigate to 'Notifications' from the left menu. Look for the option labeled "Send automatic notifications" and toggle itFew readersVerification for SMS back in stock alerts
If you've recently enabled SMS alerts in Restock Rocket for the first time, this article will help you understand why a compliance verification is required and what we do through the process. Increased Compliance Mobile usage is at an all-time high, and unfortunately that has brought along problems like increase in spam/phishing content, privacy concerns and compliance to consumer protection laws. To solve these problems, regulators around the world are clamping down on SMS notifications. FFew readersUse a branded link for sending SMS alerts
When customers receive an SMS back in stock alert from Restock Rocket, it'll have a purchase link that looks like this - "https://app.restockrocket.io/XXXX". This is a short link that redirects the customer to your store. You can change it so that the purchase link starts with your store domain. With your domain in the link, your customers will see a more recognizable notification, enhancing their trust and engagement with your brand. To set this up, you need to change settings in Restock RoFew readersSend test email alerts
When customizing email templates with Restock Rocket, it's essential to know exactly how they will appear to your customers. While the preview feature on the right side of your screen offers a glimpse of the design, there's no substitute for experiencing an actual email. You can see the emails exactly as your customers would see it by using our "Send test email" feature. To send a test email, follow these steps: Head to 'Notifications' on the left menu bar of the App. Select 'When youFew readersSend alerts only when the product is published to Online Store
With Restock Rocket, you can notify your customers not only when a product is restocked but also when a product is published to your Online store. Send alerts when product is published to Online Store How it works Traditionally, Restock Rocket sends out notifications when a product is restocked. However, this feature takes it a step further by sending alerts to customers whenFew readersUse custom HTML template for email back in stock alerts
Restock Rocket lets you send out emails using a special design you've made yourself with HTML/CSS. This is great if you want your emails to have a unique look. How to Use Your Own Email Template: Click on "Notifications" from the left menu bar in the Restock Rocket app. Go to "Customize email" and then find the "Custom HTML tab". Check the box that says "Use HTML template". (https://storage.crisp.chat/users/helpdesk/website/f69b1402a211d800/screenshot-2023-11-04-1452221fcgxfFew readersCustomize SMS template
Restock Rocket makes it possible for you to tailor the text message alerts for your customers when an item they want is back in stock. This can give a personal touch to your messages and improve customer experience. How to customize SMS alerts Click on 'Notifications' from the left menu bar within the Restock Rocket app. Make sure to select the first stage - "Send automatic notification / when you restock the product" Then, choose 'Customize SMS'. This will take you to a page whFew readersTurn off email alerts
Restock Rocket offers a handy feature allowing customers to register with their email for back in stock alerts. When you restock an item, emails are automatically sent out to notify those eager customers. However, there might be times when you want to temporarily or permanently turn off these email alerts. What happens when email alerts are turned off No Sign-Ups: Customers won't have the option to sign up for email notifications on out-of-stock products. No Email Notifications: EvenFew readersCustomize web push back in stock alert template
Restock Rocket gives you the power to personalize the web push notifications that let your customers know when an item they're interested in is available again. How to customize web push alerts Click on 'Notifications' on the left menu bar in the Restock Rocket app. Then select 'Customize push'. In this section, you can edit the push alert's details, such as Title, Body and Button text. (https://storage.crisp.chat/users/helpdesk/website/f69b1402a211d800/screenshot-2023-11-04Few readersSend reminder notifications to increase sales
Restock Rocket empowers merchants to boost their sales by leveraging reminder notifications. This feature targets customers who might have overlooked the initial back-in-stock alert, providing a gentle nudge to reconsider the purchase while the product is still available. Where to Find This Feature Accessing this sales-boosting tool is straightforward: From the left menu bar, select 'Notifications'. Click on any of 'Reminder Notifications' to manage your settings. Click 'CustomiFew readersCustomize email template using CSS
For those comfortable with coding, Restock Rocket lets you easily customize your email templates with CSS. With just a few tweaks, you can align the appearance of your emails exactly with your preferences, from adjusting text styles to changing backgrounds. We offer four types of email alerts you can customize to fit your needs: Automatic Email Notification: Sent when a product is back in stock. It is also used to Reminder Notification 1: The first reminder to encourage customers to buyFew readersSend specific number of notifications manually
Restock Rocket enhances your control over back-in-stock notifications with a new feature that allows you to target a specific number of customers after a product has been restocked. This addition empowers you to decide exactly how many notifications to send out for each product, tailoring your approach to match inventory levels and customer interest closely. How to Use Open Restock Rocket and head to the Reports section from the left menu bar. Within the 'Products in Demand' tab,Few readers