"Product deleted or variant unavailable". What should I do?
You may run into 'Product Deleted or Variant Not Found' in your Stoq reports, if you recently changed the variants linked to your product or deleted a product/variant. It's important to understand what this means and how you can resolve it to maintain accurate inventory tracking and customer notifications. What happened? If you navigate to the 'Products in Demand' section under the 'Reports' tab in Stoq and notice that some products or variants are listed as 'deleted' or 'not found', thisFew readersSend notifications manually
Stoq typically sends out notifications to customers automatically when a product or variant they're interested in is back in stock. But you can also choose to send notifications manually at any time from the app's dashboard. There's 2 different ways to do so, and both are from the "Reports" page. From 'Requests Waiting' tab Navigate to Stoq, click on 'Reports' from the left menu bar of the app. Choose the 'Current waitlist' tab. Browse the list to find the product to which youFew readersMove signups from one product to another
Stoq empowers merchants with the ability to independently manage and transfer customer signups between products or variants at their discretion. This functionality is invaluable for notifying customers about back-in-stock alerts for similar items, streamlining the process and ensuring customers receive timely updates on products they're interested in. How to move signups Navigate to 'Reports' from left menu bar of the App. From the 'Products in demand' tab, choose the product that haFew readersExport reports to CSV
If you want to keep a record of your reports outside our app, or if you need the information for sending out marketing emails, you can easily export your data to a CSV file. How to export your reports Navigate to Stoq, click on 'Reports' from the left menu bar of the app. Look for the 'Export CSV' button, which should be at the bottom right of any report you are viewing. Click the button, then confirm by pressing 'OK' in the dialog box, then system will prepare your report to bFew readersRe-send back in stock alerts to increase sales
While Stoq efficiently sends out notifications to your customers when products are back in stock, there might be times when you need to resend these alerts. Maybe a customer missed it or you want to increase orders for your recently restocked products. Whatever the reason, Stoq provides a straightforward way to resend notifications. Stoq provides 2 different ways to re-send notifications. Both are from the "Reports" page. Via "Notifications Sent" reports Navigate to Stoq, click on 'Few readersSee your most requested products
Keeping track of which products your customers want to buy when they're back in stock is really useful. It helps you figure out what to restock, so you don't waste money keeping things that don't sell. Stoq can help you make better decisions when it comes to restocking with our "Products in demand" report. How to see Products In Demand Navigate to Stoq, from the left menu bar of the app and Click on 'Reports' Go to the "Products in demand" tab. Here, you'll see a list of itemsFew readersView Analytics on signups, products and notifications sent
For any online store, keeping track of customer interests and sales data is crucial. Stoq offers an intuitive way to view these analytics right on its homepage. This feature gives you insights into customer signups, product interests, and the effectiveness of your notifications. How to see your analytics in Stoq From the Homepage, head to the homepage of the Stoq app, scroll down to find 'Analytics'. (https://storage.crisp.chat/users/helpdesk/website/f69b1402a211d800/screenshot-202Few readersGet weekly and monthly summary reports
Staying updated with your store's performance is crucial for making informed decisions. With Restock Rocket, you can get comprehensive weekly and monthly reports delivered straight to your inbox. The weekly and monthly reports provide insights on new sign-ups, alerts sent, sales recovered, and the most sought-after products. Enable weekly and monthly reports To receive summaFew readersSee sales recovered by Stoq
One of the most rewarding aspects of using Stoq is seeing how it directly contributes to your store’s sales. A key feature of Stoq is its ability to track and show you the sales you've regained through customers who made a purchase after receiving a back-in-stock alert. How to track sales recovered Head to 'Reports' from the left menu bar of the app. Click on the 'Sales Recovered' tab. On the Sales Recovered page, you'll see various pieces of information including: The orderFew readersHide deleted products and variants from Reports
In its default settings, Restock Rocket includes deleted products and variants in your reports, which can sometimes clutter your data and obscure the insights about your active inventory. For a streamlined view that focuses only on the items you're currently offering, Restock Rocket provides a handy option to exclude these deleted listings from your reports. How to hide deletedFew readersTrack signups in realtime
Stoq's reporting tools offer an easy way to monitor sign-ups of your out-of-stock products, enabling you to restock intelligently and align your inventory with customer needs. Tracking methods: Tracking products in demand: Head to 'Reports' from the left navigation menu of the app Click on the 'Products in demand' tab. Here, you'll see a list of products that people have asked for, organized by how many times they've been requested. Choose a product. Reports - Products inFew readers