Customize SMS template
Stoq App makes it possible for you to tailor the text message alerts for your customers when an item they want is back in stock. This can give a personal touch to your messages and improve customer experience.
Go to the left menu bar of the App and select 'Back In Stock Alerts' and click Notification.
Scroll down to find a Click on 'Customize SMS' under SMS template. This will take you to the SMS template tab. Make sure to select the first stage - "Send automatic notification" is turned on.
Then, choose 'Customize SMS'. This will take you to a page where you can edit the message of the SMS.
In this section, you can write the message you want to send and decide what page on your store the customer will visit when they click the link in the SMS.
Stoq app includes a template testing tool. You can use this to experiment with different product names to see how they affect the length of your SMS.
You can also include your store domain in the purchase link for a more branded experience.
You can see a live preview of your SMS changes on the right side of your screen as you edit.
Click "Save changes" on the top right to make your changes live. All future SMS messages will use your new template
You can make changes for the reminder notification SMS templates in a similar manner. To do so, select another notification type "Send Reminder Notification 1" in the "Notifications Sequence" page and then click "Customize SMS". You can also get the Settings option to add Date to wait and time to send Reminder Notification.
IMPORTANT: Please note that when you change your SMS template, we need to review and approve it to make sure it meets anti-spam laws. This process can take up to 24 hours. If you need a faster approval, please contact our support team.
How to customize SMS alerts
Go to the left menu bar of the App and select 'Back In Stock Alerts' and click Notification.
Scroll down to find a Click on 'Customize SMS' under SMS template. This will take you to the SMS template tab. Make sure to select the first stage - "Send automatic notification" is turned on.
Then, choose 'Customize SMS'. This will take you to a page where you can edit the message of the SMS.
In this section, you can write the message you want to send and decide what page on your store the customer will visit when they click the link in the SMS.
Stoq app includes a template testing tool. You can use this to experiment with different product names to see how they affect the length of your SMS.
You can also include your store domain in the purchase link for a more branded experience.
You can see a live preview of your SMS changes on the right side of your screen as you edit.
Click "Save changes" on the top right to make your changes live. All future SMS messages will use your new template
You can make changes for the reminder notification SMS templates in a similar manner. To do so, select another notification type "Send Reminder Notification 1" in the "Notifications Sequence" page and then click "Customize SMS". You can also get the Settings option to add Date to wait and time to send Reminder Notification.
IMPORTANT: Please note that when you change your SMS template, we need to review and approve it to make sure it meets anti-spam laws. This process can take up to 24 hours. If you need a faster approval, please contact our support team.
Updated on: 02/09/2024
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