Set minimum threshold for sending alerts
Customers eagerly await back in stock alerts, especially for popular products. However, if you only restock a small quantity (or process a return for an out-of-stock item) and send back in stock alerts for it, the product might sell out quickly. This could leave many customers disappointed when they find the product unavailable by the time they check the alert.
To enhance customer experience, consider setting a minimum stock threshold. This ensures that back in stock notifications are only sent when there's a significant quantity available, reducing the chances of immediate sell-outs.
Head to Back In Stock alerts on the left menu bar of the App and click 'Notification'
Select "Notification" and scroll down to 'Send automatic notification'
Enter the quantity under 'Minimum restock quantity' to set the threshold for sending alerts. The default value is 1, but we recommend adjusting it to a number that suits your needs.
Click 'Save'.
Your customers will now be sent back in stock alerts when the quantity restocked is greater or equal to the number provided.
To enhance customer experience, consider setting a minimum stock threshold. This ensures that back in stock notifications are only sent when there's a significant quantity available, reducing the chances of immediate sell-outs.
How to enable it
Head to Back In Stock alerts on the left menu bar of the App and click 'Notification'
Select "Notification" and scroll down to 'Send automatic notification'
Enter the quantity under 'Minimum restock quantity' to set the threshold for sending alerts. The default value is 1, but we recommend adjusting it to a number that suits your needs.
Click 'Save'.
Your customers will now be sent back in stock alerts when the quantity restocked is greater or equal to the number provided.
Updated on: 02/09/2024
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