• Set up DKIM authentication for email alerts

  To improve email deliverability and brand recognition, Restock Rocket can help you with DKIM authentication for your domain. This article covers the steps you need to take to complete the authentication. What is DKIM? DKIM, or DomainKeys Identified Mail, is an email authentication method that uses a digital signature to let the receiver of an email know that the message was sent and authorized by the owner of a domain. Implementation After verifying your email address (https://restoPopular

• Change 'From Address' for Emails

  Stoq sends automatic back in stock email alerts from alerts@restockrocket.io to your customers by default. You can change this address - the 'from address' - to an email address of your choice. To change the 'from address' to your own, follow these steps: Open 'Back in stock alerts' from the left bar of the App. Then go to 'Notifications' section. Scroll down to end and click "Customize email". (https://storage.crisp.chat/users/helpdesk/website/f69b1402a211d800/screenshot-20Some readers

• Send alerts when a specific location is restocked

  If you have multiple locations on Shopify, you may want to send back in stock alerts only when a specific set of locations are restocked. Stoq app has a feature to help you with this. How it works When you enable the 'Specific locations' feature in Stoq, you can select a set of locations for the app to track. If the item is restocked in those locations, customers will receive back in stock alerts. If you restock locations that are not selected, customers won't receive back in stock alerts.Some readers

• Customize email template

  Stoq provides a user-friendly way to personalize the emails that notify customers about restocked items they're interested in. This customization can help you maintain consistent branding and make communications feel more personal. How to customize email template To edit the email notifications, follow these instructions: Head to 'Back in stock alerts' from the left bar ofSome readers

• Set minimum threshold for sending alerts

  Customers eagerly await back in stock alerts, especially for popular products. However, if you only restock a small quantity (or process a return for an out-of-stock item) and send back in stock alerts for it, the product might sell out quickly. This could leave many customers disappointed when they find the product unavailable by the time they check the alert. To enhance customer experience, consider setting a minimum stock threshold. This ensures that back in stock notifications are only sentSome readers

• Turn off SMS alerts

  Restock Rocket allows customers to register with their phone numbers for back in stock SMS alerts. When you restock an item, SMS alerts are automatically sent out to notify those eager customers. However, there might be times when you want to temporarily or permanently turn off these SMS alerts. What happens when SMS alerts are turned off No Sign-Ups: Customers won't have the option to sign up for SMS alerts on out-of-stock products. No SMS Notifications: Even if customers have previoFew readers

• Send back in stock alerts in batches with Delivery Policy

  Keeping customers informed about product availability is key to maintaining a positive shopping experience. By default, Stoq sends back in stock alerts to all signups when you restock the product - to give you the highest chances for conversion to revenue. There may be cases, however, where you want the back in stock alerts to go to a group of customers at a time, rather than all at once. If your product is in high demand or if you have limited stocks, you may want to notify a batch of customersFew readers

• Enable / Disable automatic back in stock alerts

  Stoq offers the option to disable the automatic alerts for restocked products. This feature is beneficial if you prefer to manage and send restock notifications manually after updating your inventory. Enable or disable automatic alerts To turn off automatic notifications for when products are back in stock, here are the steps: In the Stoq app, navigate to 'Back in stock alerts' from the left menu. Open the 'Notifications' section. Look for the option labeled "Send automatic notiFew readers

• Verification for SMS back in stock alerts

  If you've recently enabled SMS alerts in Stoq App for the first time, this article will help you understand why a compliance verification is required and what we do through the process. Increased Compliance Mobile usage is at an all-time high, and unfortunately that has brought along problems like increase in spam/phishing content, privacy concerns and compliance to consumer protection laws. To solve these problems, regulators around the world are clamping down on SMS notifications. For exaFew readers

• Use a branded link for sending SMS alerts

  When customers receive an SMS back in stock alert from Stoq app, it'll have a purchase link that looks like this - "https://app.restockrocket.io/XXXX". This is a short link that redirects the customer to your store. You can change it so that the purchase link starts with your store domain. With your domain in the link, your customers will see a more recognizable notification, enhancing their trust and engagement with your brand. To set this up, you need to change settings in Stoq app and inFew readers

• Send alerts only when the product is published to Online Store

  With Stoq App, you can notify your customers not only when a product is restocked but also when a product is published to your Online store. How it works Traditionally, Stoq app sends out notifications when a product is restocked. However, this feature takes it a step further by sending alerts to customers when you publish the product to your Online store too. This feature is beneficial if you tend to hide product listings when updating quantities or if you want to generate buzz around prFew readers

• Send test email alerts

  When customizing email templates with Restock Rocket, it's essential to know exactly how they will appear to your customers. While the preview feature on the right side of your screen offers a glimpse of the design, there's no substitute for experiencing an actual email. You can see the emails exactly as your customers would see it by using our "Send test email" feature. How to send a test email Head to 'Back in Stock Alerts' on the left menu bar of the App. Select 'Notification'Few readers

• Use custom HTML template for email back in stock alerts

  Stoq App lets you send out emails using a special design you've made yourself with HTML/CSS. This is great if you want your emails to have a unique look. How to Use Your Own Email Template: Click on 'Back in stock alerts' from the left menu bar in the Stoq App. Go to 'Notification' and scroll down to Email Template section and click 'Customize Email' 3. Select 'Custom HTML tab' and cFew readers

• Automatically re-notify customers on previous waitlists (Auto Resend)

  Auto Resend, Stoq app's latest feature, is designed to help you sell out products faster and give your customers a better experience. Traditionally, customers notified of a restocked item must sign up again to receive further alerts if they don’t purchase. Auto Resend eliminates this need by automatically keeping customers on the waitlist for future notifications until they make a purchase. How it works When you restock a product, Stoq app will first notify all customers in the currentFew readers

• Customize SMS template

  Stoq App makes it possible for you to tailor the text message alerts for your customers when an item they want is back in stock. This can give a personal touch to your messages and improve customer experience. How to customize SMS alerts Go to the left menu bar of the App and select 'Back In Stock Alerts' and click Notification. Scroll down to find a Click on 'Customize SMS' under SMS template. This will take you to the SMS template tab. Make sure to select the first stage - "SendFew readers

• Turn off email alerts

  Stoq app offers a handy feature allowing customers to register with their email for back in stock alerts. When you restock an item, emails are automatically sent out to notify those eager customers. However, there might be times when you want to temporarily or permanently turn off these email alerts. What happens when email alerts are turned off No Sign-Ups: Customers won't have the option to sign up for email notifications on out-of-stock products. No Email Notifications: EFew readers

• Send reminder notifications to increase sales

  Stoq app empowers merchants to boost their sales by leveraging reminder notifications. This feature targets customers who might have overlooked the initial back-in-stock alert, providing a gentle nudge to reconsider the purchase while the product is still available. Where to Find This Feature Accessing this sales-boosting tool is straightforward: In the Stoq app, Go to "Back in stock alerts" and select 'Notifications'. Click on any of 'Reminder Notifications' in "Notification sequeFew readers

• Customize email template using CSS

  For those comfortable with coding, Stoq App lets you easily customize your email templates with CSS. With just a few tweaks, you can align the appearance of your emails exactly with your preferences, from adjusting text styles to changing backgrounds. We offer three types of email alerts you can customize to fit your needs: Automatic Email Notification: Sent when a product is back in stock. It is also used to Reminder Notification 1: The first reminder to encourage customers toFew readers

• Send specific number of notifications manually

  Stoq App enhances your control over back-in-stock notifications with a new feature that allows you to target a specific number of customers after a product has been restocked. This addition empowers you to decide exactly how many notifications to send out for each product, tailoring your approach to match inventory levels and customer interest closely. How to Use Open Stoq App and head to the 'Reports' section from the left menu bar. Within the 'Products in Demand' tab, identify thFew readers